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Business Phone System ( Managed VOIP PBX)

  Business Phone System ( Managed VOIP PBX) Phone systems for business is no longer just  a tool for making and receiving calls. It's an important tool to connect and collaborate with team members and customers using audio, video, text, file sharing, conference calls and more with flexibility to be able to communicate while at office, working from home or off-site or at away location. For most businesses, their phone is their primary point of contact with their customers. Any disconnection or call drops or issues with the phone system  means your business is missing out  from current and potential customers, and you are at the complete  mercy of the traditional  telecom service provider while you wait for your service to be restored. Typically, businesses implement  a phone system in the work environment  to connect and collaborate. For the longest time businesses have been choosing what's available or been referred or been approached  at tha...

What is spam?

  Any unsolicited voice and data communication received without consent irrespective of its usefulness and intent can be considered as spam. Most common forms of spams are unsolicited email, text messages, phone calls and software downloads which happens at application layer. Various countries around the world including Canada had made certain legislation and laws to prevent spams referred as Canadian Anti-Spam Law (CASL).   More information about CASL can be found at https://www.fightspam.gc.ca/eic/site/030.nsf/eng/home   According to CASL spams can include -   unauthorized alteration transmitted data   which means any modification which was sent electronically should not be altered before it arrived to destined user. -         the installation of computer programs without consent while providing IT support or hitchhiking with other software download and installation -     false or misleading electron...

Work from Home and Remote Access for Small Business

  Work from Home and Remote Access for Small Business   This pandemic has taught us many things and one of those things includes being flexible and adaptable in business. Not all business has opportunities to be completely flexible and adaptable according to business situations but all business has certain avenues to do so. Adaptability can be seen as being lean in operations, reduce overhead costs, revisiting technology and recurring expenses, offering employee flexibility, entering into online marketplace, creating digital presence and marketing, reducing maintenance costs are to name a few. If researched properly, many businesses needs just few small steps can help cover the basics and make business more flexible to be adaptable. Every business is different with varying scope of changes. Many businesses which are office based, who share common space and technology to perform day to day tasks. A work from home setup is very fruitful for those businesses as it allows ...

Phishing Email and how not become it's victim.

  Phishing is a technique used to extort personal information such your passwords or credit card numbers and other personal data. This consists of pretending to represent companies, brand or business organizations   you are users, account member or prospective buyers. This messages will ask you open webpage using the link provided and ask you to provide personal information yourself. These page links are redirected to fake pages which look alike original business website pages. When you log in to that page, the cybercriminals can steal your credentials. Further, they can use your username and password I to login and   could start sending unsolicited messages (spam) in your name and gain access to your contacts for more unsolicited access. Often, they target to mimic as financial institutions or e-commerce site where they can get access to credentials of your banking or your credit cards. Also, various contest winning or free wealth share messaging to get you ex...

CYBERSECURITY BASIC TIPS - How to protect yourself from hacking ?

Cyber Security and Small Business - The dilemma

 Cyber Security and Small Business - The dilemma With technological advances and presence of pandemic, businesses are learning to find better ways and alternative ways to carry on the business, grow the business and connect with their current and potential clients. One of most sought solution is online presence in digital internet world. With more and more businesses are going online or at least creating online presence to get more exposure and reach, they are unaware that these newly created two connection can bring smiles as well as sorrows.  Internet is just not about sales, marketing, happiness, fun, cat videos but also has dark side - spams, scam, virus, malware, DDoS, Phishing, Pharming, hacking, bots, worms, ransomware and more. With so many tech genius lurking to make easy money by finding victims, a business is often a desirable target. They can exploit the vulnerabilities and take advantage of your network directly or indirectly but affecting or denying access to int...

Common Cyber Threats

With changing technology, everyday new kinds of threats showing up in different forms. The most common threats to be aware of HACKING :  Any unauthorized access to a computer by using different tools or techniques or software(malware). An intruder finds weaknesses (or pre-existing bugs) in your security settings and exploit them in order to access your information. Often installs a Trojan horse, providing a back door for hackers to enter and search for your information. MALWARE :   Mal icious Soft ware (Malware)  is one of the more common ways to infiltrate or damage your computer  such as computer viruses, worms, Trojan horses, spyware, and adware. Also uses intimidate you with scareware, which provides false information like security or virus issues. These malware can alter or delete files or reformat the hard drive of your computer causing you to lose all your information or steal sensitive information. Also, it can take control of your computer and all the ...

Is your business IT network secured ?

Is your business IT network secured ? Answer to above question is typically "Yes" but in truth most of the small businesses doesn't actually know what level of security they have and if it's sufficient to protect there IP and clients privacy. Irrespective of size or type of business, your online portal or entrance facility is always prone to attack or intrusion. Being safe is better than being sorry. That said, how to discover what level you security you need, what level of security you have have and how to upgrade or transition ? Answer to all of the above question is - Network Security Analysis or Auditing.  Self explanatory by name, it allows to understand your security, upgrade and monitor the performance on regular basis before it's too late. Without auditing system, a system can be consider as fragmented, it's connected and working but conditionally as long as not affected by external factors. Auditing allows to understand the layers, zones, da...

Ethernet Vs Wi-Fi

Ethernet Vs Wi-Fi ? Which one to choose or choose combination of both ? This is always an initial question when planning to setup a home or office network for connectivity. Both offers their own advantage and are superior to other for one or more reasons but when comes to overall comparison then answer is hidden in prospective application of usage and premises accessibility. An Ethernet is a wired connection between your network switch to network devices(desktop, laptop, printer etc) using a physical connection(CAT5/CAT6 or other ethernet cables). While a Wi-Fi(Wireless Fidelity) is over the air connection, so without any physical connection a networking device is connected to Wireless Router. Which is faster ?   read more at  https://solnet-canada.business.site/posts/517079544485286259 Which is more reliable ?  read more at   https://solnet-canada.business.site/posts/517079544485286259 Which is more secured ?  read more at  https:...

Home Security : Monitoring - Recording - Deterrent

Home Security and Peace of mind Home is where everyone finds comforts, love and feels safe. But with change in time and safety of home often at stakes. With increase in unwanted loitering, theft, property damage or unidentified events around property car affect your safety and quality of life. Nowadays, there are many surveillance, monitoring, burglar alarm, control system and technology support to provide you a peace of mind and boost your confidence of safety and protection. Level 1 - starts with controlled access, an entry system which allows and limits the user and unwanted access. It can be done to small or whole premises as well as separate locking or access system within same location.  Level 2 - Alarmed Monitoring , It adds above features and features of it's own to deter the intruders and take immediate actions when needed. Level 3 - it's done by a surveillance system made of multiple security cameras and recording system. Which records all activity, 24 ho...

Acronym for Network System, interconnection and cabling

Common Acronym used for  Network System, Interconnection and Cabling ACL : Access Control List ADSL : Asymmetric Digital Subscriber Line AES : Advanced Encryption Statndard AP : Access Point ARIN : American Registry for Internet Numbers ARP : Address Resolution Protocol ATM : Asynchronous Transfer Mode BERT : Bit-Error Rate Test BGP : Border Gateway Protocol BLE : Bluetooth Low Energy CaaS : Communication as a Service CAN : Campus Area Network CASB : Cloud Access Security Broker CAT : Category CCTV : Closed Circuit Television CDMA : Code Division Multiple Access CoS : Class of Service CPU : Central Processing Unit CRC : Cyclic Redundancy Check dB : Decibel DHCP : Dynamic Host Configuration Protocol DLC : Data Link Control DLP : Data Loss Prevention DMZ : Demilitarized Zone DNS : Domain Name Service/Server/System DOCSIS : Data-Over-Cable Service Interface Specification DSL : Digital Subscriber Line E1 : E-carrier level 1 E...

Cyber Security 101 - Basic principles

CYBER SECURITY 101 With changes in technology and everyone connected digitally often create a havoc thought of privacy and security, often termed as Cyber Security. Do's and Don'ts  -  Wants and Needs, often dictates our choices of selection. But before we go deeper in discussion , let's talk Security at basic level to better understand it. Here are basic principles which can help understand security  for better designed solutions for physical or  cyber security needs. 1) Security Vs Convenience   : It's usual that higher the level of security is create lower the convenience level it creates for user in order to safely go through all layers of security. Ease to access means limited security for user as well as intruder. Choosing the balance wisely with needs and requirements is essential. 2) Security is continuous process : Issues can be fixed and resolved to mitigate the risk but there's always be new avenues of exposure and it's impossible to...